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What should I do if my payment is declined?

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If your payment is declined, follow these steps to resolve the issue:
Check Payment Details: Verify that all payment details, including the card number, expiration date, and security code, are entered correctly. Ensure that the billing address matches the one associated with your payment method.
Check Card Status: Ensure that your credit or debit card is active and not expired. Sometimes, banks or card issuers might place a hold on the card for various reasons.
Check for Sufficient Funds: Confirm that there are sufficient funds or credit available on your card to cover the transaction.
Contact Your Bank or Card Issuer: Reach out to your bank or card issuer to find out if there are any issues with your account or card that might have caused the decline.
Try a Different Payment Method: If possible, try using an alternative payment method, such as another credit card or PayPal, to complete your booking.
Contact Alleysa Support: If you’ve tried the above steps and still face issues, contact Alleysa’s Customer Support for assistance. Provide them with details about the error message or issue you encountered so they can help resolve the problem.
Retry Payment: Once you’ve addressed the issue, attempt the payment process again. Ensure that all details are correct before submitting.
Following these steps should help you address any payment issues and successfully complete your booking.

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