What should I do if my guest’s license photo is unclear or difficult to verify?

If you encounter issues verifying a guest’s license photo, don’t worry—Alleysa ensures that guests provide a clear and verifiable driver’s license before the booking and payment process is completed. Here’s what happens:
Verification Process:
Alleysa requires guests to upload their driver’s license during the “Get Approved to Drive” step.
Guests must provide all necessary details, including:
Legal name
License number
Issuing country/state
License expiration date
Date of birth
System Check:
The platform uses an automated system to check and verify the license’s clarity and validity.
Any unclear or incomplete submissions are flagged, and the guest is prompted to re-upload their license.
Clear License Required:
Booking and payment cannot proceed until the license is verified successfully by Alleysa.
This ensures hosts only deal with verified guests, reducing risks.
No Additional Action Needed by Hosts:
As a host, you don’t need to manually verify the guest’s license.
Alleysa handles the entire verification process to ensure the document is clear and legitimate.
By relying on Alleysa’s secure verification process, you can rest assured that your guest’s eligibility to drive will be confirmed before the booking is finalized.