What is the process for filing a complaint about a host or property?

Submit Your Complaint Within 2 Weeks: Ensure that your complaint is submitted within 2 weeks from the end of your rental period.
Contact Customer Care: Use the provided contact options to reach out to Alleysa’s Customer Care.
Provide Necessary Information: Include essential details in your complaint:
Your name
Invoice number
Travel dates
Describe the Issue: Clearly outline the nature of your complaint, including any unresolved issues from your stay.
Follow Up: After submitting your complaint, monitor for any responses or requests for additional information from Customer Care.