What steps should you take if your vehicle has been unlisted due to maintenance, mechanical, quality, safety, or tire issues?
If your vehicle has been unlisted due to maintenance, mechanical, quality, safety, or tire issues, here are the steps you should take:
Identify the Issue: Check the notification or message from Alleysa to understand the reason for unlisting (e.g., safety, tire condition, mechanical problems).
Complete Necessary Repairs: Address the maintenance or mechanical issue with a trusted mechanic. For safety-related issues, ensure the repair meets Alleysa’s requirements.
Update the Safety Inspection: If applicable, download and complete the required safety inspection checklist through the “Safety Inspections” section. Once complete, upload it to Alleysa.
Add Necessary Extras: Use the “Extras Info” section to provide additional value to your guests (e.g., child safety seats or prepaid refueling), which may enhance your listing.
Verify Vehicle Protection: Ensure your protection plan is up-to-date under the “Vehicle Protection” section. This includes verifying deductible, liability coverage, and replacement options.
Submit Documentation: Once the issue is resolved, upload receipts, inspection forms, or any required documents to demonstrate compliance.
Contact Support: If needed, reach out to Alleysa’s support team to confirm the status of your listing or ask for further assistance.
Reactivate Your Listing: After submission, wait for Alleysa’s confirmation that your vehicle meets the requirements and is ready to be re-listed.
Ensure all updates are in compliance with Alleysa’s policies to maintain the quality and safety standards of your listing.