What are some potential violation fees guests might incur, and how can they avoid them?
Here are some potential violation fees and how to avoid them:
Additional Distance Fee: Charged if you exceed the included mileage. Stick to the agreed mileage to avoid extra fees.
Additional Usage Fee: Applied if you return the vehicle 30 minutes or more late. Return the vehicle on time to avoid this fee.
Claims Processing Fee: Up to $150* if the company handles a damage claim. Resolve damage claims directly with your host to avoid this fee.
Cleaning Policy Violation Fee: $150 for returning the vehicle in poor condition. Clean the vehicle before returning it.
EV Charging Fee: Fees for insufficient charge in electric vehicles, ranging from $10* to $50*. Ensure the vehicle has enough charge upon return.
Fuel Replacement Inconvenience Fee: $10* plus the cost of fuel if you don’t refuel before returning the vehicle. Fill up the tank before returning it.
Gray Market Policy Violation Fee: $150* plus $5,500* for payments made outside of the platform. Make all payments through the official platform.
Guest Cancellation Fee: Charges if you cancel outside the free period. Be aware of the cancellation policy and associated fees.
Guest No-Show Fee: Charges if you don’t show up for your trip. Notify your host if you’re running late or unable to make it.
Idle Fee/Tesla Supercharger Idle Fee: Up to $500* if the vehicle remains connected to a charger after the battery is full. Disconnect promptly after charging.
Improper Return Fee: $50* for failing to return the vehicle properly or abandoning it. Follow the return instructions carefully.
Late Return Fee: $20* if you return the vehicle two hours or more past the end time. Return the vehicle on time to avoid this fee.
No Smoking Policy Violation Fee: $150 for smoking in the vehicle. Avoid smoking in the vehicle.
Processing Fee: A 3% fee if the company intervenes in a host’s reimbursement issue. Resolve issues directly with your host if possible.
Service Animal and Pet Policy Violation Fee: $150 for excessive animal hair or unauthorized pets. Ensure the vehicle is clean and check pet policies.
Tesla Supercharger Congestion Fee: Up to $500* for fees at certain Tesla charging locations. Be aware of and avoid congestion fees.
Toll Administrative Fees: You’re responsible for administrative fees related to speeding tickets at toll collection sites. Pay any toll-related charges promptly.
Ticket Transfer Liability Fee: $30* in Australia and £5.00 per offense in the UK for transferring liability for moving violation tickets. Address tickets promptly.